The Art of Wallpaper
 
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About Us The Art of Wallpaper manufacture all their wallpapers in Norfolk, UK, using a top quality wallpaper and water based inks. Our aim is to have a satisfied customer whose expectations are fully realised in their choice of wallpaper. We, therefore, advise that the wallpaper is hung by a qualified and experienced decorator. Hanging instructions are written on the reverse of the wallpaper label.
Making A Purchase TO MAKE A PURCHASE
Please browse our store and add any item(s) that you wish to buy into the shopping cart.

After you have finished your selection, click on 'checkout' and you will be asked for the details we require to complete your order.

If there is a point in the process that you wish to begin again click on CANCEL, VIEW BASKET [top right hand banner] and REMOVE items as indicated. UPDATE and continue. If you are having difficulty, please email Belynda at info@theartofwallpaper.com

PAYING AN INVOICE
This site may be used for paying an invoice.
Click on PAYING AN INVOICE in the STORE SECTION [left hand side of the screen]
Follow directions until you reach your particular invoice number. Click and follow to CHECKOUT. Follow as above.

PAYMENT
If you are shoping from North America or outside the UK please place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Delta, Electron, JCB, Maestro, Mastercard, Pin Train, Solo, UK Maestro, Visa, Switch (TR) Visa (TR)

We do not charge for any item until it is ready to ship.

After placing an order, we will reply confirming your order and advise you on the stock position
and expected date of despatch and where appropriate freight charges.

At this point we will confirm the total amout we will take from your credit card.

DELIVERY CHARGES.

UK - single roll orders - first class post £5.50

UK - Wallpaper under 15 kilos next day service
Mainland UK £11.75
Scottish Highlands and Northern Ireland £15

SAMPLES - postage & packing

UK - Samples mainland UK £2
Scottish Highlands and Northern Ireland £3
Europe - Samples £3.50

DELIVERY CHARGES TO EUROPE

AIR MAIL 5 working days approx.
1 roll £8.75
2 rolls £13.75
3 rolls £18.75
4 rolls £23.75
5 rolls £28.75
6 rolls £35.00

To guarantee your order £5.50 will be added to the above amounts

APC 2 day service
2 rolls £33.00
3 rolls £37.00
4 rolls £42.00
5 rolls £45.00

TNT 2 day service
6 rolls £49.00
7 rolls £55.00

Orders over 7 rolls A quote will be obtained and emailed for customer acceptance before wallpaper is despatched.

F.O.B Customer agent to collect. Please let us know on the order if this is the preferred option
Delivery Schedule From receipt of an order we aim to despatch the wallpaper within 48 hours. However, should we not have stock we will notify you immediatley and make it a prority on our print run.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 15% VAT is added. On orders to Europe, please supply your VAT number. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee Before opening the wallpaper please check you have received the correct design/colour and that all the rolls have the same batch number. [see front label].

After hanging 2 lengths, check for shading, wallpaper printing faults, and that the wallpaper is hung the correct way up. At this point, if you are unhappy, STOP.

No claims will be accepted for more than one roll and any claim is strictly limited to the replacement
of faulty wallpaper.
Reaching Us If you need to reach us, we can be contacted via email using the link on the store page, alternatively, please

telephone
FACTORY +44 NETQUOTEVAR:1 508 531171
BELYNDA SHARPLES MOBILE + NETQUOTEVAR:0 7766 975 718

Unit 2, Robert Harvey Way
Long Stratton
Norfolk
NR15 2FD
UK
Privacy Policy The Art of Wallpaper do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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