The Art of Wallpaper Information

WALLPAPERS

Information

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About Us The Art of Wallpaper manufacture all its wallpapers in Norfolk, UK, using a top quality wallpaper and water based inks. Our aim is to have a satisfied customer whose expectations are fully realised in their choice of wallpaper. We, therefore, advise that the wallpaper is hung by a qualified and experienced decorator. Hanging instructions are written on the reverse side of the wallpaper label.

Making A Purchase TO MAKE A PURCHASE
When you have browsed the shop and wish to make a purchase, click on the number of items you want, and whether it is a sample or roll. Click the 'checkout' button on that item. Either continue shopping, view basket or proceed to checkout.
After selecting the items you wish to purchase, the next stage of the checkout will ask for the details required to complete your order.

If there is a point in the process that you wish to begin again click on CANCEL, VIEW BASKET [top right hand banner] and REMOVE items as indicated. UPDATE and continue. If you are having difficulty or in doubt, please email Belynda at info@theartofwallpaper.com or telephone the factory +44 (0) 1508 531171
or speak to Belynda direct. mobile +44 (0) 7766 975 718

PAYMENT
If you are shopping from North America or outside the UK, please place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Delta, Electron, JCB, Maestro, Mastercard, Pin Train, Solo, UK Maestro, Visa, Switch (TR) Visa (TR)

After placing an order, we will reply confirming your order and advise you on the stock position
and expected date of despatch and where appropriate freight charges.
We hold stock of our wallpapers, however, should we for some reason not be able to fulfill your order immediately, we will inform you and prioritise your order on our next print run. We will endeavour to print your order within the week.

At this point we will confirm the total amout we will take from your credit card. However, please note:

WE DO NOT TAKE THE MONEY FROM YOUR CARD UNTIL THE GOODS ARE READY TO SHIP.

Delivery Schedule
From receipt of an order we aim to despatch the wallpaper within 48 hours. However, should we not have stock we will notify you immediatley and make it a prority on our next print run.

DELIVERY CHARGES.
UK - single roll - first class post - £6.00 signed for
UK - Wallpaper up to 15 rolls next day service - Mainland UK £11.75
Scottish Highlands and Northern Ireland £15

WALLPAPER DELIVERY CHARGES TO EUROPE
Once an order has been received we will email a quote from DHL or similar & Air Mail [Royal Mail]. We will not process the order until you have accepted the quote. Alternatively, you may prefer to arrange your own collection.
SAMPLES, POSTCARDS, NOTEBOOKS -POSTAGE & PACKING
Mainland UK £2
Scottish Highlands, Northern Ireland & Europe £3
Elsewhere £3.50

YOU ARE VERY WELCOME TO TELEPHONE THE FACTORY OR BELYNDA'S MOBILE SHOULD YOU WISH TO DISCUSS ANY PART OF THE ORDER OR TRANSACTION.
telephone
FACTORY +44 (0) 1508 531171
BELYNDA SHARPLES MOBILE +44 (0) 7766 975 718

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. On orders to Europe, please supply your VAT number. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
Before opening the wallpaper please check you have received the correct design/colour and that all the rolls have the same batch number. [see front label].

After hanging 2 lengths, check for shading, wallpaper printing faults, and that the wallpaper is hung the correct way up. At this point, if you are unhappy, STOP.

No claims will be accepted for more than one roll and any claim is strictly limited to the replacement
of faulty wallpaper.

Reaching Us If you need to reach us, we can be contacted via email using the link on the shop page, alternatively, please

telephone
FACTORY +44 (0) 1508 531171
BELYNDA SHARPLES MOBILE +44 (0) 7766 975 718

Unit 15, Salamanca Road
Long Stratton
Norfolk
NR15 2PF
UK

Privacy Policy
The Art of Wallpaper does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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